Strane is currently available in Maryland & Massachusetts. Check our "Find It" store map of all dispensaries carrying Strane products in your area.
If you are in Maryland or Massachusetts, the two states where Strane is currently carried, we recommend reaching out to your local dispensary and connecting with a sstaff member. They will have the most up-to-date information regarding specific strains.
If you are in Maryland or Massachusetts, the two states where Strane is currently carried, we recommend reaching out to your local dispensary and seeing when the next Stane and Strane Live PAX Pod delivery will come in.
Strane is a part of Holistic Industries, a "Greenhouse of Brands" that also includes well-known names in cannabis, such as Liberty, Garcia Hand Picked & more!
Want to work with us? Check out open job listings with our parent company, Holistic Industries
Strane merchandise is available for purchase at any Liberty dispensary. You can also keep a look out for Strane merchandise at any of our scheduled pop-ups & vendor events. Contact your local dispensary to see if Strane has any upcoming events with them and, if not, let them know that you would love to see a Strane pop-up there!
We recommend reaching out on social to @thisisstrane and DMing us. You can also shoot us an email at hi@thisisstrane.com and a member of our team should be able to assist you.
We recommend reaching out on social to @thisisstrane and DMing us. You can also shoot us an email at hi@thisisstrane.com and a member of our team should be able to assist you.
PAX Pod longevity is different for everyone. In our experience, PAX Pods can last as long as two weeks if used moderately and on a medium temperature. If used less often, it can be used for three to four weeks. If the Pods are used heavily and at high temperature, they tend to last for a few days at the very least. That being said, each experience is unique. Please contact us by email at hi@thisisstrane.com if you have any concerns about the life of your Pod.
We recommend keeping your PAX Pod around 500-620 degrees. Keeping it at a low-medium temperature brings out the natural flavors with each hit, and can also extend the life of your Pod. If you have a PAX Era Pro, you can actually see our recommended temperature settings for each Pod through the PAX App!
We recommend reaching out to us via email at hi@thisisstrane.com and a member of our team should be able to assist you.
We’re sorry to hear about your issue with our product. The dispensary where you purchased it has the ability to exchange the product or issue a credit in certain circumstances. Please reach out to them and someone from the dispensary team should be able to assist you.
Sometimes PAX Pods can clog up. We see this happen more in colder weather when the Pods tend to be a bit colder on shelves. In some cases, this can be remedied by submerging the Pod in some warm (NOT hot!) water for about 30 seconds to 1 minute. Make sure you seal the Pod in a ziplock bag first, ensuring no water can get inside the bag. This helps loosen up the oil and can sometimes result in your Pod clearing up. If you still can't pull anything through, please contact the dispensary where you purchased it and they will work with our team to issue a replacement.
PAX Pods are actually leak-resistant, but if you do notice leaking please check for any broken/cracked/missing parts on your Pod that could cause a leak. The Pod may also have been over-filled at the lab, which in some cases can cause oil to leak out of the top. If any of these problems arise, please contact the dispensary where you purchased it and they will work with our team to issue you a replacement Pod.
Sometimes this appears to happen when a PAX Pod will be stored on its side. Please place it right-side up and wait 30 minutes to an hour for the oil to situate itself. If the problem continues, please reach out to your local dispensary and someone there should be able to assist you.
We’re sorry to hear about your issue with our product! The dispensary where you purchased it has the ability to exchange the product or issue a credit in certain circumstances. Please reach out to the dispensary and someone there should be able to assist you.